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Services

A complete ICT partner for Kenyan enterprises.

Eight practice areas. One accountable team. Every engagement runs on the same discipline — from a two-week consulting sprint to a five-year managed services contract.

Help Desk — Synergy-Pro

One number. Certified engineers. Real answers, fast — support that behaves like it's on your payroll.

  • Single point of contact for all IT issues
  • SLA-backed response and resolution times
  • Live ticket dashboards and monthly reporting
  • Instant escalation to senior engineers
Explore Help Desk — Synergy-Pro

Managed IT Services

We run the tech so you can run the business — predictable monthly cost, world-class uptime, full transparency.

  • 24/7 monitoring and incident response
  • Patch, backup and change management
  • Capacity planning and executive reporting
  • Vendor management on your behalf
Explore Managed IT Services

Hardware Maintenance

Multi-vendor break-fix for the estate you already own — spares held in Nairobi and same-day response.

  • Servers, storage, printers and network gear
  • Genuine spare parts held in Nairobi
  • Same-day on-site response
  • Post-warranty support for older estates
Explore Hardware Maintenance

IT Asset Management

Know what you own, where it lives and what it costs — one source of truth finance, IT and audit all trust.

  • Asset discovery and physical tagging
  • Software licence compliance
  • Warranty and renewal tracking
  • Refresh, redeployment and disposal planning
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Cloud & Cloud Desktop

Microsoft 365, Azure, AWS and virtual desktops — deployed with the right controls for cost, speed and data sovereignty.

  • Microsoft 365 and Azure deployments
  • AWS migration and FinOps cost control
  • Cloud desktops (DaaS) for hybrid teams
  • Hybrid and multi-cloud architectures
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Networking Solutions

A network you can forget about, because it just works — LAN, WAN, SD-WAN and Wi-Fi 6 proven in Kenyan conditions.

  • Structured cabling and enterprise LAN
  • SD-WAN and multi-branch connectivity
  • Enterprise Wi-Fi 6 / 6E design and survey
  • Network segmentation and security
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IT Security Services

Stop threats before they land — endpoint, email and perimeter security aligned with CBK and the Data Protection Act.

  • Endpoint and email security
  • SIEM and SOC-as-a-service
  • Vulnerability assessment and penetration testing
  • Security awareness training for staff
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Disaster Recovery & BCP

Protect the business from the events you hope never happen — DR designed, documented and tested for real.

  • RTO and RPO definition with the business
  • DR site design and data replication
  • Cloud-based DR options
  • Runbook development and staff training
Explore Disaster Recovery & BCP
Not sure where to start?

Book a free 30-minute call with a senior engineer.

We'll listen, ask the right questions and point you to the shortest path — even if that isn't a paid engagement.

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We reply within 1 business day.